Korimio Terms of Use — South Africa

These Terms govern access to and use of the websites, applications, and connected features operated under the Service name and define the rights and responsibilities of the Operator, Members, and Visitors.

They are designed to support a safe and reliable service while preserving consumer, privacy, child-protection, electronic-commerce, platform, and procedural rights that applicable mandatory law does not permit the parties to waive.

Capitalised terms have the meanings below. A term not defined here has the meaning given by an incorporated policy, a feature-specific notice, applicable law, or ordinary usage.

Where POPIA applies, “data subject”, “responsible party”, “operator”, “personal information”, “special personal information”, and information concerning a child have the meanings assigned by POPIA. “Consumer”, “supplier”, “service”, and “transaction” do not narrow the meanings or protections of the Consumer Protection Act where that Act applies.

• Service means official reviews, user reviews, Life, Knowledge Center, Korean learning, maps and places, Play, search, recommendations, notifications, community features, and related websites or applications.
• Operator means the Korean service operator identified in the applicable country document and verified operator-information notice.
• Member means a person who creates an account; Visitor means a person who uses a public feature without an account.
• Content includes posts, reviews, answers, comments, photographs, video, translations, maps, place information, ratings, reactions, learning results, and similar material.
• User Content means Content submitted by a Member or Visitor; Operator Content means Content created by or lawfully supplied to the Operator.
• Policies means the Privacy Notice, community standards, feature rules, transaction disclosures, and other notices expressly incorporated into these Terms.

The Service is operated from the Republic of Korea by the legal operator identified in the applicable country page and verified operator-information notice. Support, privacy, rights, and complaint channels are provided through the Service.

Before a regulated or paid service is offered, the Operator will disclose every identity, physical or service address, registration, tax, pricing, and contact fact required by applicable law. No local office, entity, licence, or representative exists merely because a country draft has been prepared.

Before this country version is published, Korimio must display its verified legal identity, geographic or service address, registration and contact details, and any supplier, consumer, PAIA, Information Officer, or regulator-facing particulars required for the service actually offered in South Africa. No placeholder may be treated as an operator fact.

These Terms apply together with the reviewed country profile, service-specific terms, transaction disclosures, and incorporated Policies relevant to the user and feature.

The parties select the law of the Republic of Korea as the general law governing their contractual relationship. That choice does not deprive a person of non-waivable protections that apply because of habitual residence, service targeting, transaction, data processing, or another mandatory connecting factor.

A mandatory local rule prevails only to the extent of an actual conflict. The remaining provisions continue to operate, and the Operator does not claim that Korean law always overrides foreign mandatory law.

A South African mandatory rule applies alongside these Terms when the user, processing activity, supply, transaction, or conduct falls within its territorial or substantive scope. A Korean governing-law clause is not a waiver of a right that South African law does not permit the user to waive.

The Operator publishes these Terms in a form that can be reviewed and retained. The applicable version, announcement date, effective date, language status, and previous-version route are shown with the country document.

A material adverse amendment receives reasonable advance notice and any affirmative consent required by law. Silence or continued use does not replace express consent where the law requires it, and an amendment does not retrospectively remove an accrued mandatory right.

A contract is formed when the user receives the required information, takes the requested affirmative acceptance action, submits a valid registration or transaction request, and the Operator accepts it or supplies the relevant Service.

The Operator may reject or reverse a request affected by material falsity, identity misuse, fraud, manifest error, technical duplication, legal restriction, or serious prior misuse. Any payment taken for an unformed transaction will be returned as required by law.

Electronic records, signatures, and notices may be used when valid under the law that applies to the transaction. A user should retain important contractual and transaction records.

Electronic records, notices, signatures, and agreements are recognised only subject to the Electronic Communications and Transactions Act and applicable evidence rules. Where an ECTA consumer transaction applies, Korimio or the responsible supplier must provide the legally required identity, contact, service, price, payment, terms, record, security, privacy, withdrawal, refund, and dispute information in an accessible form before contract formation.

Any statutory cooling-off, cancellation, correction, performance, refund, or disclosure right applies with its own scope, conditions, period, and exclusions. These Terms do not turn a transaction-specific right into a universal right, and a no-refund statement cannot displace a mandatory remedy.

A person who cannot lawfully agree to these Terms must use the Service only with the consent, involvement, and supervision required from a parent or legal guardian. A feature subject to a statutory minimum age may apply an age gate or refuse registration.

Child-directed processing, profiling, marketing, location use, and publication require heightened safeguards and any verifiable parental authorisation mandated by law. The Operator may restrict an account or remove information to protect a child, without shifting the Operator's statutory duties to the child or parent.

Information concerning a child is processed only where POPIA permits it, including authorisation by a competent person or another statutory ground where required, with safeguards appropriate to the child and the service. Contractual capacity, age assurance, parental authority, and the best interests of the child must be verified for the relevant feature rather than inferred from a general site age label.

Members must provide accurate information, protect passwords, passkeys, sessions, recovery methods, and authentication devices, and promptly report suspected compromise.

The Operator may require proportionate reauthentication, terminate sessions, reset credentials, rate-limit attempts, or temporarily restrict high-risk activity. A Member is responsible only for loss lawfully attributable to that Member's fault and causation.

The Service may include publishing, reviews, community interaction, translation, discovery, mapping, learning, rankings, vendors, notifications, and entertainment features. A feature page may state additional eligibility, device, location, permission, or account requirements.

Beta and free features may have limited availability. Paid features are supplied under the pre-contract information, service level, and mandatory guarantees applicable to the purchase.

The Operator may maintain, secure, improve, replace, or discontinue a free feature for legal, technical, security, dependency, or operational reasons and will give reasonable notice of a foreseeable material discontinuation.

Emergency action may be taken without advance notice where delay would materially increase an outage, security incident, unlawful use, disaster, or safety risk. A paid feature retains every refund, substitute performance, cancellation, or other remedy required by law.

Users must comply with law, these Terms, incorporated Policies, and reasonable security or feature instructions, and must respect the rights and safety of others.

A user must verify submitted information and obtain permissions required for copyright, trade marks, privacy, publicity, confidential information, location information, and commercial disclosures.

A user must not misuse the Service or assist another person to do so, including through the following conduct:

• Illegal, fraudulent, deceptive, threatening, exploitative, defamatory, privacy-invasive, discriminatory, or seriously unsafe conduct.
• Identity misuse, impersonation, account trafficking, sanction evasion, credential attacks, unauthorised access, malware, injection, or security-control bypass.
• Spam, scams, unauthorised scraping or automation, unreasonable load, manipulated requests, fake engagement, ranking abuse, or coordinated inauthentic behaviour.
• Fabricated reviews, undisclosed paid endorsements, insider reviews presented as independent, or pressure intended to suppress a lawful negative review.
• Copyright, trade mark, publicity, privacy, confidential-information, or other rights infringement.
• Unauthorised collection, disclosure, sale, or tracking of sensitive, financial, health, child, or precise-location information.

Users retain ownership of User Content. These Terms do not transfer authorship or ownership to the Operator.

A user represents that the user may lawfully submit the Content and has obtained permissions required for included works, people, personal information, locations, brands, and commercial claims. The user remains responsible for unlawful Content to the extent of fault, causation, and legally recoverable harm.

By submitting User Content, the user grants the Operator a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit, format, display, and distribute it only as reasonably necessary to operate, secure, improve, and promote the Service within the user-selected visibility.

The licence includes accessibility conversion, device optimisation, thumbnails, search indexing, disclosed translation, recommendations, backups, moderation, and rights enforcement. It does not permit an unrelated stand-alone sale of the Content or a blanket waiver of moral rights.

The licence generally ends after deletion and a reasonable backup period, subject to lawful retention, dispute preservation, prior authorised distribution, and copies independently shared by others.

The Operator may make formatting, spelling, accessibility, safety-presentation, and technical adjustments that do not materially distort meaning. A material editorial change requires authorisation or a clearly stated legal or moderation basis.

Automated or model-assisted translations and summaries may contain errors. The identified source controls unless a reviewed translation is expressly designated as controlling, and users may report a material translation error.

Official Reviews are Operator Content produced or reviewed under editorial standards. Prices, hours, menus, availability, rules, transport, and local conditions may change after verification.

Sponsorship, affiliate relationships, free products, payment, or another material connection will be disclosed where required. An Official Review is information and opinion, not a guarantee of safety, quality, availability, or transaction outcome.

User Reviews express the author's experience or opinion and are not the Operator's official position. They must be genuine, relevant, and free from unlawful manipulation or undisclosed material incentives.

The Operator may investigate authenticity, duplication, coordinated behaviour, and credible reports, but a lawful review is not removed merely because it is negative. Businesses may respond or report but may not coerce suppression of an honest review.

Comments, answers, questions, reactions, follows, and bookmarks are subject to the same legal and community standards as other Content. Counts may be deduplicated or corrected for error, fraud, or manipulation.

The Operator may restrict clear spam, malicious links, impersonation, automation, or safety threats. Legitimate criticism, questions, learning repetition, and ordinary activity are not prohibited merely because they are frequent or unfavourable.

Knowledge Center answers and Life posts provide general information and personal experience and do not replace licensed medical, legal, tax, financial, immigration, emergency, or other professional advice.

Lessons, handwriting feedback, quizzes, progress, and scores are educational aids and do not guarantee an examination, fluency, employment, admission, or other result. Important decisions should be checked with a qualified professional or public authority.

Maps, boundaries, places, roads, waterways, transport, distances, and coordinates may combine public, licensed, processed, and user-reported data and may be delayed, approximate, incomplete, or outdated.

The Service is not an authoritative source for legal boundaries, surveying, property title, safety-critical navigation, rescue, or disaster response. Users must check official maps, carriers, authorities, signs, and current conditions.

Games, seasons, rankings, scores, badges, achievements, and rewards operate under feature rules. Records affected by error, fraud, automation, collusion, account sharing, or exploit use may be corrected.

Unless a lawful regulated offer expressly states otherwise, points and badges have no cash value, are not currency or property, and cannot be transferred, sold, or redeemed. Paid or promotional features require separate price, eligibility, duration, cancellation, and reward disclosures.

Displaying a restaurant, lodging, seller, advertiser, or booking link does not make the Operator a party to the transaction unless the Operator clearly states otherwise. The third party remains responsible for its price, inventory, delivery, quality, warranties, and refunds.

Advertising, sponsored placement, and affiliate relationships will be identifiable as required. The Operator remains responsible for its own representations, conduct, and intermediary duties that law assigns to it.

A supplier, advertiser, or sponsored contributor must be identified as required by law and must not use false, misleading, deceptive, unconscionable, or unfair marketing or terms. Mandatory disclosure, performance, quality, refund, warranty, and remedy duties remain with the party legally responsible and are not shifted to the consumer by these Terms.

Results may reflect relevance, recency, quality, language, settings, location, integrity, safety, popularity, and availability and need not be complete, neutral, or identical for every user.

The Operator may change ranking systems and protect details whose disclosure would enable manipulation or create security risk. Material sponsored placement will be distinguished, and principal-factor or appeal disclosures will be provided where law requires them.

The Service may depend on external hosting, login, payment, storage, maps, media, notifications, analytics, or other providers. Their terms and privacy notices may apply to a user's direct relationship with them.

The Operator does not control an independent provider's acts or availability but remains responsible for its own selection, integration, instruction, security, and oversight to the extent required by law.

A person may report illegal, unsafe, infringing, deceptive, privacy-invasive, or materially inaccurate Content through the available route and should identify the Content, legal or policy basis, authority, and reliable supporting information.

The Operator may preserve evidence, label, limit distribution, temporarily disable, remove, restore, or report Content after a proportionate review. Where compatible with law and safety, the affected person receives a reason and a route to challenge the decision.

Korimio may receive sufficiently identified notices, preserve relevant evidence, restrict access, and cooperate with a competent authority where legally required. Any ECTA intermediary limitation of liability is conditional on Korimio’s actual role and satisfaction of every statutory requirement; these Terms do not create blanket immunity or an unsupported general monitoring duty.

The Operator may warn, rate-limit, restrict, suspend, or terminate an account for a material or repeated breach, illegality, fraud, security risk, or serious harm, considering context, severity, repetition, history, and evidence.

Urgent action may precede notice where delay creates material risk. Except where prohibited by law or necessary to protect an investigation, the Operator will provide a reason and an appeal channel, without restricting regulator or court remedies.

The Service software, design, trade marks, databases, Operator Content, and other assets are protected by law and remain owned by the Operator or licensors. Service access grants only the limited right needed to use the Service as intended.

Unauthorised copying, sale, sublicensing, systematic extraction, circumvention, or creation of a substitute service is prohibited, subject to any non-waivable exception for quotation, criticism, accessibility, interoperability, research, or other lawful use.

Personal information is handled under a separately reviewed exact-country Privacy Notice. It identifies the controller, data categories, purposes, lawful grounds, recipients and processors, transfers, retention, rights, security, complaint channel, and any representative required by law.

Sensitive, child, biometric, health, financial, and precise-location information receives safeguards proportionate to risk. Acceptance of these Terms never substitutes for separate consent or authorisation where law requires it, and a generic or foreign-locale privacy page is not treated as an approved country notice.

Where POPIA applies, the responsible party processes personal information lawfully and reasonably for a specific purpose; limits collection and retention; maintains accuracy, openness, and appropriate security safeguards; and gives the data subject the required notice and rights channels. An exact South African privacy notice must identify the verified responsible party, purposes, legal grounds, categories, recipients and operators, retention, rights, complaint route, and cross-border safeguards.

The live incident process must support notification of a security compromise to the Information Regulator and affected data subjects as and when POPIA requires. Special personal information, child information, automated or direct-marketing uses, and transfers outside South Africa require the applicable authorisation, objection or consent process, safeguards, and any prior authorisation; none is supplied by acceptance of these Terms alone.

Operational, security, legal, and transaction notices may be sent through the Service or verified contact details and will be retainable where law requires. Users should keep those details reasonably current.

Marketing email, messages, and push notifications require the consent or other basis required by applicable law, identify the sender, and provide a simple withdrawal method. Marketing withdrawal does not disable essential contractual or security notices.

Service, safety, account, and transaction notices are separated from electronic direct marketing. Marketing is sent only on a lawful POPIA basis and with the required identity, consent or existing-customer conditions and an effective, free objection or opt-out route. An objection to marketing is honoured without treating it as withdrawal from necessary service notices.

Before charging, the supplier will disclose its identity, main characteristics, total price and charges, duration, renewal, payment, performance, cancellation, statutory withdrawal, refund, complaint route, and applicable exceptions in a clear retainable form.

A mandatory withdrawal, conformity, warranty, refund, repair, replacement, price-reduction, or termination right is not reduced by these Terms. Immediate digital performance that affects a withdrawal right requires the separate request, consent, acknowledgement, and copy required by law.

Where the Consumer Protection Act applies, the consumer retains mandatory rights to timely and proper performance, fair and understandable terms, conspicuous disclosure of relevant limitation or risk clauses, and the statutory quality, refund, repair, replacement, re-performance, warranty, and other remedies applicable to the transaction. A limitation, waiver, or acknowledgement that the Act prohibits or treats as unfair is ineffective to that extent.

The Operator uses reasonable care in providing its own Service, but User Content, translations, maps, schedules, prices, and changing third-party information may contain error or become outdated.

To the extent lawful, the Service does not guarantee a commercial, educational, travel, medical, financial, or other outcome. No mandatory guarantee, conformity duty, remedy, or duty of reasonable care is excluded.

The Operator is responsible for direct loss caused by its intent or fault to the extent required by law. A lawful limitation applies only to indirect or unforeseeable loss outside an essential obligation and only where fair, transparent, and proportionate.

Nothing excludes or limits liability for fraud, intentional misconduct, gross negligence where protected, death or bodily injury, privacy or security breach, paid-service obligations, statutory consumer liability, or any other liability that cannot lawfully be excluded or limited.

No exclusion, indemnity, assumption-of-risk clause, or liability cap applies to the extent it is prohibited, unfair, unreasonable, unjust, insufficiently conspicuous, or inconsistent with a mandatory remedy under South African law. Nothing excludes liability that cannot lawfully be excluded, including applicable privacy responsibility or liability arising from fraud, wilful conduct, or gross negligence.

A Member is responsible for legally recoverable harm caused by the Member's intentional or negligent breach where causation is proved. The Member does not give an unlimited indemnity or assume risk unrelated to the Member's conduct.

Users and third parties should ordinarily resolve their own transaction or Content dispute. The Operator may preserve evidence and take lawful safety measures without thereby becoming a party to the underlying transaction.

Neither party is liable for delayed or failed performance caused by an unforeseeable or unavoidable event beyond reasonable control, including disaster, war, government action, widespread network or power failure, or critical infrastructure failure.

The affected party will use reasonable efforts to reduce harm, restore performance, and communicate material effects. This Article does not remove a refund, restitution, data-protection, or other obligation that remains mandatory despite the event.

A Member may request account closure through the offered process. The Operator may complete proportionate authentication, security, payment, legal-retention, and active-dispute checks before an irreversible action.

After closure, data is deleted, anonymised, or retained only for a lawful purpose and period, including fraud prevention, accounting, security, claim defence, and backup cycles. Account closure does not by itself exercise a statutory right to cancel a separate purchase.

Within lawful limits, the Operator may retain records of acceptance, versions, notices, authentication, publication, moderation, payment, and communications to operate, audit, secure, and resolve disputes.

Electronic records have the validity and evidential weight assigned by applicable law. A person may request access to or correction of a relevant record where law provides that right.

The law of the Republic of Korea generally governs the contractual relationship. The parties should first attempt resolution through support or another available complaint procedure, without delaying urgent relief or a statutory deadline.

Courts in the Republic of Korea are an ordinary, non-exclusive forum to the extent lawful. This choice does not deprive a consumer of a mandatory regulator complaint, alternative dispute process, collective remedy, or competent court in the consumer's habitual-residence country.

Korean law is the general law of the contract and courts of the Republic of Korea may be an ordinary forum only to the lawful extent. This does not prevent a complaint to the Information Regulator, National Consumer Commission, Consumer Tribunal, sector regulator, ombud, or other competent South African body, or use of a court or procedure made available by non-waivable South African law.

If a provision conflicts with applicable mandatory law, it is disapplied or limited only to the minimum extent necessary. The remaining Terms continue, and the affected provision is interpreted as closely as lawful to its legitimate purpose.

The Korean-law choice does not remove non-waivable consumer, privacy, child-protection, electronic-commerce, advertising, platform, accessibility, procedure, jurisdiction, or language rights applicable in the user's country.

If a provision conflicts with a mandatory South African rule, it is limited or set aside only to the minimum extent necessary, and the remainder continues where lawful. The Consumer Protection Act’s prohibited-term and fairness protections, POPIA duties, and other non-waivable remedies are not contracted away.

• Local legal reference, according to its applicable scope: Consumer Protection Act 68 of 2008
• Local legal reference, according to its applicable scope: Electronic Communications and Transactions Act 25 of 2002
• Local legal reference, according to its applicable scope: Protection of Personal Information Act 4 of 2013 (POPIA) and applicable Regulations
• Local legal reference, according to its applicable scope: Promotion of Access to Information Act 2 of 2000 (PAIA)
• Local legal reference, according to its applicable scope: Cybercrimes Act 19 of 2020

The country profile states its version, announcement date, effective date, language status, and local additions. A prior country version remains addressable when one exists.

Country additions form part of these Terms only within their legal scope. Internal drafting, technical implementation, or publication does not constitute certification by independent local counsel.

This is a first technical draft and is not in the public country registry. Publication requires an exact reviewed en-ZA privacy notice, verified operator and statutory contacts, recorded POPIA and PAIA role analysis, Consumer Protection Act and ECTA product-flow analysis, child and marketing controls, approval by qualified South African counsel, route and metadata integration, acceptance-version mapping, prior-version access, rollback records, and the required automated contract checks.